What do I do if an item I like is sold?

Oops, since this is a one time kind of sales, you might not see that item again but you can checkout similar items to what you liked.

How do I return an item?

Of course. You can return an item by cancelling an order and we will have our agents pick it up and a refund will be made

How do I cancel an order?

We understand that things change. You can cancel your order at any time and we’ll refund you the difference already paid.

How long does the delivery take?

At the moment, delivery can take 5-7 business days because the item will be picked from the seller before it can get to you

What do I do for unsuccessful payment?

For unsuccessful payment, you can try again but if you were debited, it is advisable to wait for your to refund before trying again.

How do I change my account email?

You can change the email address associated with your account by going to gwayva.com from a laptop or desktop.